Every airline has its own specific rule whether it is about schedule change or flight cancellation. Airlines often change schedules; some by a few minutes, some by hours or even days; some voluntarily, some forced by circumstances. Airline schedule changes are inevitable and flexible to make your itinerary better. There are a number of components that are used to get a better routing than the original.
Other than this, sometimes airline frequently change itinerary or flights just because of some reasons. In such cases, the airline offers the little compensation, but when travelers want to change or cancel the reservations, the airline will charge the penalty. So, the following policies of the Alaska airline will help you to know more about when and how you can make the rebooking.
Alaska Airlines Schedule Change Policy
According to Alaska airline flight schedule, only the confirmed booking is eligible for changes. The Alaska airlines change flight date when:
- The events that are beyond the passenger’s control like weather conditions, winter storms, cancellation or delay of flight, no seats available, emergency landing, etc.
- New routes are needed and occur.
- The time is changed from daylight to standard time or vice versa OR the changes in the operating times.
- The flights are no longer operating.
Schedule Changes Are Allowed
You will be happy to know that Alaska airlines offer flexibility in the first 24 hours. If you have immediate-purchased tickets for travel more than 24 hours from the time of purchase then you will have the flexibility to make one change to wholly unused tickets within 24 hours of the original time of purchase. You can make these changes without incurring applicable change fees.
Alaska Airlines 24- Hour Flight Change Policy:
Those who hold the immediate-purchase tickets for travel more than 24 hours from the time of purchase will have the flexibility to make one change to wholly unused tickets within 24 hours of the original time of purchase without incurring applicable change fees. Any applicable increase in fare still applies. Or if you prefer, you may elect to cancel.
Change/Cancellation Fee
You need to pay a cancellation fee or a change fee depending on your fare. There is another fee that will be charged for making a change in your journey which would be in addition to the fare of a new destination. It is $125* per person. Besides this, you will have to pay the extra fare for a new route or destination as well.
There s another case in this situation. The airfare of your new destination may be lower than the previous one. In this case, you will get a refund if you want to get. Otherwise, the extra money will be credited to your next journey.
Click here to know in details.
If you want to refund a paper ticket, the airline will first see the physical ticket in order to assess its eligibility. You can take back your paper ticket back to the place of purchase to request a refund (i.e. travel agency or any Alaska Airlines ticket counter). You can also e-mail your paper ticket to the following address for processing. Please don’t forget to include your return mailing address.
Alaska Airlines
Attn: Refund-SEAAR
P.O. Box 68900
Seattle, WA 98168
Click here to know more.
How It Works?
You can change or cancel your flights online, just visit the manage reservation page. When your plans change within the first 24 hours following your ticket purchase, here’s what you need to know:
- If you need to change your flights, then you can do so one time without paying any change fees.
- If you need to cancel your flights, then the airline will refund you the cost of your unused tickets.
The airline will promptly notify you of any schedule changes. You can get the information by ensuring your reservation contains:
- Home Phone Number
- Mobile Number
- Email Address
If a schedule change results in a new time more than 10 minutes from original departure or more than 15 minutes from original arrival, then the airline update you.
How to Change Flight?
You can adjust your travel plans by changing your Alaska Airlines flight. There is a number of options through which you can change your flight and that is:
- Make changes to your flight on Alaska airline manage reservations page or online.
- Visit one of the airport
- Contact reservations customer service team.
Eligibility to Alaska Airlines Change Flight Online:
To get started changing a flight online, you must have the ticketed passenger’s last name and confirmation code or e-ticket number ready and your purchased reservation must:
- Contain travel that is within the US, Canada, and Mexico.
- Contain no more than 8 air segments.
- Contain no more than 6 passengers in the reservation.
- Not contain a government fare.
- Not is a partner award issued by an Alaska Airlines reservation call center or Alaska ticket counter.
- Not be more than 13 months from the date of purchase.
- Not be part of a group or vacation package booking.
Note: If your reservation is not eligible for online changes, please contact the Alaska Airlines reservations customer service team.
Alaska Airlines Manage Reservation
Use the confirmation code to view your trip details, make the changes for select reservation types, or cancel a current reservation. Use your e-ticket number to apply the value of an unused ticket towards a new reservation.
The change reservations feature offers you an easy and convenient way to make changes to your tickets. With change reservations you can:
- Make changes for up to 6 passengers in a reservation
- Make changes for up to 8 segments in a reservation
- Make changes to current reservations that are partially or wholly unused
- Shop for upgradable fares
- Make changes to an award reservation
Same Day Flight Change
The airline offers the greater flexibility on your day of travel with same day confirmed flight change program. Subject to seat availability at the time of the request, you can get a confirmed seat for Alaska airlines same day change.
How it works:
- Passengers can change the same-day confirmed flight by selecting “Change flight” during online check-in, iPhone/Android app check-in, or when checking in at an airport kiosk.
- You may also request the same day confirmed flight change via an airport customer service agent, or by calling Alaska Airlines reservations.
Eligibility:
To qualify the same day confirmed change:
- You must have confirmed reservations and tickets for flights operated by Alaska Airlines.
- You must request the change before the departure of your original flight.
- You must keep the same origin, destination, and connection cities.
- Co-terminal changes are not allowed.
- Your new desired flight must depart on the same calendar day as your originally scheduled flight.
If you wish to make changes outside of the above-listed eligibility, then normal change fees and restrictions apply. Visit the website or call Alaska Airlines reservations for assistance in making changes to your ticket.
Note: The airline will not offer same day confirmed changes via the web, kiosk, or airport agent to passengers traveling on group reservations or Alaska Airlines Vacations bookings. Changes may be made through the applicable reservation desk, during regular business hours.
Alaska Airlines Change Flight Fee
Depending on your fare, there may be a fee to change your reservation. If a fee does apply, then the cost will apply to per person, per change, in addition to any difference in fare. And, when your new reservation is made, you’ll be responsible for a difference in the ticket price. If the ticket price is lower, then the airline will either offer credit towards future travel or a refund depending on the rules of your ticket.
There are some new changes occur in the fee. If you need to modify your travel plans, then the airline offers the maximum flexibility by not charging change fees. The process is shown below:
| Service/Fee Type | Standard fee | First Class (Bought) passenger | First Class (award) passenger | First Class (upgrade) passenger | Mileage Plan™ MVP® | Mileage Plan™ MVP® Gold or 75K | Details |
| Same day confirmed changes | Fee Applied | Fee Applied | Fee Applied | Fee Applied | Fee Applied | Free | |
| Same day confirmed changes
(for flights fly within the state of California) |
Free | Free | Free |
Free |
Free | Free | Changes are subject to additional fare and taxes |
| Change/cancellation fee | Fee Applied | Free for Refundable &
Fee applied for nonrefundable |
Free for Refundable &
Fee applied for nonrefundable |
Fee Applied | Fee Applied | Free | |
| Change fee
(for changes made to travel wholly within the state of Alaska) |
Free for purchased tickets
Fee applied for award tickets |
Free | Free for Refundable&
Fee applied for nonrefundable |
Free | Free for purchased tickets
& Fee applied for award tickets |
Free | Changes are subject to additional fare and taxes. Standard cancellation fees apply |
| Cancellation fee
(for cancellations made to travel wholly within the state of Alaska) |
Fee applied | Free for Refundable&
Fee applied for nonrefundable |
Free for Refundable&
Fee applied for nonrefundable |
Fee applied | Fee applied | Free |
Alaska Airlines Refund Policy
All tickets may be refunded in full to the original form of payment within the first 24 hours after their initial purchase. If you have purchased an electronic ticket and it is wholly unused, then you may request your refund online. For refunds on all other refundable electronic tickets, please contact Reservations for assistance.
If you have made the payments by Credit card then refunds are made payable to the purchaser’s original form of payment. On the other hand if you have purchased your electronic ticket on alaskaair.com, you can request your refund online, as long as the ticket is wholly unused. For other refunds on all refundable electronic tickets, you are advised to contact Reservations for assistance.
Ticket Refund Time:
The airline will refund all eligible tickets within:
- 20 business days for cash purchases
- 7 business days for credit card purchases.
Note: It may take 7-14 business days for your credit card company to post your refund to your account.
In order to refund a paper ticket, the first airline will see the physical ticket in order to assess its eligibility. You can also mail your paper ticket for processing.
- If your paper ticket is lost, stolen, or destroyed, then you must purchase a new one in order to travel.
- You can request a refund for the lost ticket, minus a service fee.
- You can get the Lost Ticket Refund Applications at any Alaska Airlines ticket counter or by calling/faxing the Refunds department.
- The lost ticket process takes at least 4 months.
Rebooking Policy
For Involuntary Passenger:
The airline will rebook you to your destination as soon as possible if you are involuntarily denied boarding. You will also be eligible for the following compensation:
- Rebooked to arrive at your destination within 1 hr: No compensation
- Domestic flights rebooked to arrive 1-2 hours later, or international flights 1-4 hours later: The 200% of the value of the affected flight segment(s).
- Domestic flights rebooked to arrive 2 or more hours later, or international flights 4 or more hours later: The 400% of the value of the affected flight segment(s). You may elect not to travel. In this case, the airline refunds the affected flight segments in addition to your monetary compensation.
Note: Flight segment value is measured from the city where denied boarding occurs to the next stopover.
Denied Boarding Compensation:
- Denied boarding compensation is possible if you checked in (including all baggage checked, applicable charges paid and any paperwork completed) at your departure gate at least 30 minutes before the posted departure time.
- Passengers need to be arriving at the airport at least one and a half hours before departure and two hours for international flights.
- If you are unable to meet the required check-in time requirements, you may be denied boarding without compensation.
For Voluntary Passengers:
The airline rebooks the flights of volunteer passenger on the next available flight to your destination at no additional charge. This may not be the next flight and may include flights on other airlines.
Trip Alerts / Flight Status Alerts
For alerts, you may subscribe to the alerts on your mobile devices. These alerts will keep you updated with the last minute changes of your entire trip. Besides that, it offers timely reminders about your trip.
These alerts are available to everyone who has purchased the tickets from alaskaair.com, an Alaska Airlines Reservation call center, or airport ticket counter.
Learn More about Alaska Airline Alerts
FAQ:-
1.> Can you get refund if airline changes schedule?
Ans:- Schedule Change/Significant Delay – A passenger is entitled to a refund if the airline made a significant schedule change and/or significantly delays a flight and the passenger chooses not to travel.
2.> Can I get a refund on my Alaska Airlines ticket?
Ans:- All tickets may be refunded in full to the original form of payment within the first 24 hours after their initial purchase. You may take your paper ticket back to the place of purchase to request a refund (i.e. travel agency or any Alaska Airlines ticket counter).
3.> What if Alaska Airlines changes my flight?
Ans:- Alaska schedule change policy
If you departure or arrival time changes by an hour or more or a stop is added to your journey, you are eligible for a full refund of the remaining value of your ticket. Even if your flight is delayed by just one hour, you qualify for a full refund.
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