United Airlines and The Private Suite announced a new relationship that is offering access to their customers. It is a private terminal at Los Angeles International Airport (LAX). Customers who have access can enjoy private and personalized check-in and baggage handling as well as private screening by Transportation Security Administration and U.S. Customs and Border Protection officers.
The customers will also enjoy the services of BMW 7-Series sedans directly to aircraft. This United-branded lounge at the new terminal includes individual suites and restrooms and features a full bar and top-tier food service. Access to The Private Suite will be included in certain business-class fares.
But, United has negotiated a highly preferential rate for use of the exclusive service. Initially, the Private Suite experience will be available through select corporate travel booking desks and travel agents, but later on, it is also available on united.com or can book through the United app as part of a premium-cabin ticket fare.
United customers flying to or from New York/Newark; Aspen, Colorado; Hawaii; London Heathrow; Los Cabos, Mexico; Melbourne and Sydney, Australia; Shanghai; Singapore; and Tokyo Narita will have access to the exclusive co-branded lounge at The Private Suite’s terminal on the LAX airfield. A Private Suite logistics team of eight people is assigned to each booking, ensuring a seamless airport experience without traffic, lines or wait time.
The President, California, for United Airlines Janet Lamkin, said, “We are excited to offer this new experience for our customers who are seeking additional efficiency, comfort, privacy and the ultimate service during their travels. The partnership with The Private Suite affords our customers the opportunity to enjoy a one-of-a-kind experience that makes travel through LAX the best in class. As California’s global airline, our customers expect the best, and United is delivering on that promise.”
The Co-Founder of The Private Suite Joshua Gausman said, “United has created an exceptional service opportunity for its customers, and we’re excited to be part of something that’s never before existed in commercial air travel.”
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